Business talk

Many people working in large companies speak business-buzzwords as a second language. Business language is full of pretty meaningless words. I Don’t Understand What Anyone Is Saying Anymore article tells that the language of internet business models has made the problem even worse. There are several strains of this epidemic: We have forgotten how to use the real names of real things, acronymitis, and Meaningless Expressions (like “Our goal is to exceed the customer’s expectation”). This would all be funny if it weren’t true. Observe it, deconstruct it, and appreciate just how ridiculous most business conversation has become.

Check out this brilliant Web Economy Bullshit Generator page. It generates random bullshit text based on the often used words in business language. And most of the material it generates look something you would expect from IT executives and their speechwriters (those are randomly generated with Web Economy Bullshit Generator):

“scale viral web services”
“integrate holistic mindshare”
“transform back-end solutions”
“incentivize revolutionary portals”
“synergize out-of-the-box platforms”
“enhance world-class schemas”
“aggregate revolutionary paradigms”
“enable cross-media relationships”

How to talk like a CIO article tries to tell how do CIOs talk, and what do they talk about, and why they do it like they do it. It sometimes makes sense to analyze the speaking and comportment styles of the people who’ve already climbed the corporate ladder if you want to do the same.

The Most Annoying, Pretentious And Useless Business Jargon article tells that the stupid business talk is longer solely the province of consultants, investors and business-school types, this annoying gobbledygook has mesmerized the rank and file around the globe. The next time you feel the need to reach out, touch base, shift a paradigm, leverage a best practice or join a tiger team, by all means do it. Just don’t say you’re doing it. If you have to ask why, chances are you’ve fallen under the poisonous spell of business jargon. Jargon masks real meaning. The Most Annoying, Pretentious And Useless Business Jargon article has a cache of expressions to assiduously avoid (if you look out you will see those used way too many times in business documents and press releases).

Is Innovation the Most Abused Word In Business? article tells that most of what is called innovation today is mere distraction, according to a paper by economist Robert Gordon. Innovation is the most abused word in tech. The iPad is about as innovative as the toaster. You can still read books without an iPad, and you can still toast bread without a toaster. True innovation radically alters the way we interact with the world. But in tech, every little thing is called “innovative.” If you were to believe business grads then “innovation” includes their “ideas” along the lines of “a website like *only better*” or “that thing which everyone is already doing but which I think is my neat new idea” Whether or not the word “innovation” has become the most abused word in the business context, that remains to be seen. “Innovation” itself has already been abused by the patent trolls.

Using stories to catch ‘smart-talk’ article tells that smart-talk is information without understanding, theory without practice – ‘all mouth and no trousers’, as the old aphorism puts it. It’s all too common amongst would-be ‘experts’ – and likewise amongst ‘rising stars’ in management and elsewhere. He looks the part; he knows all the right buzzwords; he can quote chapter-and-verse from all the best-known pundits and practitioners. But is it all just empty ‘smart-talk’? Even if unintentional on their part, people who indulge in smart-talk can be genuinely dangerous. They’ll seem plausible enough at first, but in reality they’ll often know just enough to get everyone into real trouble, but not enough to get out of it again. Smart-talk is the bane of most business – and probably of most communities too. So what can we do to catch it?

2,693 Comments

  1. Tomi Engdahl says:

    Musk on kertonut, että hän kysyy jokaiselta työnhakijalta saman kysymyksen: ”Kerro vaikeimmista ongelmista, joiden parissa olet työskennellyt, ja kuinka olet ratkaissut ne.”
    https://www.iltalehti.fi/tyoelama/a/c441fa24-48f8-4d5c-978e-5ecd8a9150e3

    Muskin mukaan ne ihmiset, jotka ovat todella ratkaisseet ongelman, tietävät tarkalleen, kuinka ovat sen tehneet. ”He tietävät ja osaavat kuvailla sen pienimpiä yksityiskohtia myöten.”

    Muskin metodin mukaan valheiden kertojat eivät pysty perustelemaan tarinaansa vakuuttavasti. Siksi hän haluaa kuulla koko ongelman ratkaisun vaihe vaiheelta.

    Reply
  2. Tomi Engdahl says:

    Design’s dirty secrets and how to address experience bias
    https://techcrunch.com/2021/10/03/designs-dirty-secrets-and-how-to-address-experience-bias/

    I had a conversation recently with a huge technology company, and they wanted to know if their work in human-centered design guards against experience bias. The short answer? Probably not.

    When we say experience bias, we’re not talking about our own cognitive biases; we’re talking about it at the digital interface layer (design, content, etc.). The truth is that pretty much every app and site you interact with is designed either based on the perceptions and ability of the team that created it, or for one or two high-value users. If users don’t have experience with design conventions, lack digital understanding, don’t have technical access, etc., we’d say the experience is biased against them.

    The solution is to shift to a mindset where organizations create multiple versions of a design or experience customized to the needs of diverse users.

    Reply
  3. Tomi Engdahl says:

    Pekka Seppäsen kolumni: Rupusakki ei kelpaa työnantajille
    Miksi ei sanota suoraan, että työttömät työnhakijat ovat osaamatonta rupusakkia, kirjoittaa Seppänen.
    https://yle.fi/uutiset/3-12169306

    Reply
  4. Tomi Engdahl says:

    A robotics CEO just revealed what execs really think about the labor shortage: ‘People want to remove labor’
    https://lm.facebook.com/l.php?u=https%3A%2F%2Fwww.businessinsider.com%2Frobotics-ceo-ametek-labor-shortage-people-want-to-remove-labor-2021-11&h=AT2l_lu0-KDVwzPDgT1rjhloCTEPKumxvfiDO48xotHEWdFbBEqq4pEb0oLNuEbCTpRw10ItSzdnKIORNbvmXpfzldfugaHDYi4OWVH4wsg3LyrOb7mK6vSJxGEoUiK1Ig

    Businesses are struggling to hire during the labor shortage, with some turning to robots for mundane jobs.
    The CEO of an automation business told Bloomberg that “people want to remove labor.”
    Elon Musk previously said physical work “will be a choice” in the future as automation grows.

    Amid a struggle to hire workers, using robots for mundane tasks is helping so much that executives are preparing for robots to take over altogether.

    “People want to remove labor,” Ametek Inc. CEO David A. Zapico told Bloomberg. Ametek makes automatic equipment for industrial firms, and Zapico said his business is “firing on all cylinders.”

    Reply
  5. Tomi Engdahl says:

    Matti Mörttisen kolumni: Pulatalous on kohta täällä – ja jonotamme kuin DDR:ssä
    https://yle.fi/uutiset/3-12178356

    Talous ketjuuntuu. Työ sirpaloituu. Yhteiskunta on myöhässä luodessaan miljoonan luukun maailmaan yhden luukun palveluja, pohtii Mörttinen.

    Reply
  6. Tomi Engdahl says:

    Why Emotionally Intelligent People Embrace the Power of the Partial Favor, Backed by Science
    When a request for help is too big, don’t assume providing less will not be appreciated.
    https://www.inc.com/jeff-haden/why-emotionally-intelligent-people-embrace-power-of-partial-favor-backed-by-science.html

    Imagine someone you don’t know asks you to do a favor. Not a small favor, a big one.

    Like the (literally) last three requests I received. One person just became a supervisor and wants me to do weekly Zoom calls to help him develop his leadership skills. Another wants me to read his manuscript and provide feedback “up to and including specific line edits.” The third wants me to work with him “on a regular and consistent basis” to help him lose weight and get in better shape.

    They’re big asks, especially from people I don’t know. They want more than I can give. What I could give pales in comparison, and I know it, so I say no.

    Which, science says, is a mistake.

    According to research published in 2020 in Personality and Social Psychology Bulletin, people willing to offer less than what is requested significantly underestimate the value of what they are willing to provide to the recipient. As the researchers write, “Helpers anticipate less appreciation for partial help than help-seekers felt in receiving it.”

    And, like me, are much less likely to offer partial assistance. Even though I can think of plenty of times when I asked for a lot… but was still delighted to receive a little. I may not have gotten what I wanted, but I got something.

    And I was grateful, because every little bit helps.

    So while I couldn’t be a leadership coach, I could have recommended Daniel Coyle’s great book Culture Code as a resource for new leaders. I could have recommended a great freelance editor I know. I could have recommended… shoot, I could have recommended all sorts of health and fitness resources. I could have done something.

    But I didn’t, because I assumed partial help would be unappreciated.

    Even though it’s not.

    Put yourself in their shoes, and think about what you can do. A resource. A recommendation. A referral. A quick tip.

    Reply
  7. Tomi Engdahl says:

    KUUSI SYYTÄ, MIKSI LIIKETOIMINTA-ALUSTA ON NYKYAIKAISEN ORGANISAATION PERUSTA – JA TULOSHAKUISEN JOHTAJAN UNELMA
    https://www.sofigate.com/insight/kuusi-syyta-miksi-liiketoiminta-alusta-on-nykyaikaisen-organisaation-perusta-ja-tuloshakuisen-johtajan-unelma/

    Moni yritys pohtii, kuinka uudistaa ydintoimintoja tukevat järjestelmät ja prosessit. Eräs keskeisistä kysymyksistä on oikean ratkaisun valinta. Sofigaten Eero Noroviita kertoo kuusi etua, jotka moderneilla liiketoiminta-alustoilla on verrattuna perinteisiin, omassa tietoteknisessä ympäristössä toimiviin ratkaisuihin.

    Mitä asioita johdon kannattaa tiedostaa, kun suunnitteilla on ydintoimintoja tukevan toiminnanohjausratkaisun uudistaminen? Miksi hyödyntää maailmanluokan liiketoiminta-alustaa perinteisten ratkaisun sijaan?

    Liiketoiminta-alustoilla tarkoitetaan pilvipohjaisia, globaaleja ohjelmistoja. Yrityksen digiajan ydintoiminnan voi perustaa niiden laajan toiminnallisuuden ja valmiin analytiikan varaan.

    Liiketoiminta-alustojen suosio kasvaa nyt nopeasti.

    Reply
  8. Tomi Engdahl says:

    Engineering is Still a Great Job
    Nov. 11, 2021
    As revealed in our 2021 Salary Survey, science and engineering jobs continue to be fun and profitable.
    https://www.electronicdesign.com/technologies/embedded-revolution/article/21181017/electronic-design-engineering-is-still-a-great-job?utm_source=EG%20ED%20Analog%20%26%20Power%20Source&utm_medium=email&utm_campaign=CPS211110018&o_eid=7211D2691390C9R&rdx.ident%5Bpull%5D=omeda%7C7211D2691390C9R&oly_enc_id=7211D2691390C9R

    I’m happy to say that most engineers and programmers want to stay in their jobs and would recommend them to others based on the results of our recent salary survey. The majority of engineers and programmers were satisfied with their current position, which is a good indication they chose the right profession (Fig. 1). Likewise, the survey results show that more than 90% recommend engineering as a career choice to others. Still, getting into a good engineering school will be a challenge with an acceptance rate on the order of 8%.

    Reply
  9. Tomi Engdahl says:

    It’s no longer the US.

    China Is Now The Richest Country On Earth
    https://www.iflscience.com/editors-blog/china-is-now-the-richest-country-on-earth/

    BY RACHAEL FUNNELL

    17 NOV 2021, 17:30
    The US has been stripped of its title as the richest country in the world, with China now being the world’s wealthiest nation. The switch-up in the global wealth leaderboard was announced in a report from McKinsey & Co., says Bloomberg who first broke the story, which revealed that China’s value skyrocketed from $7 trillion in 2000 to $120 trillion in 2020.

    In that same time, the value of the United States climbed to almost $90 trillion, falling short of the number one spot.

    China’s race to the top of the leaderboard contributed to almost a third of the total increase in global wealth which went from $156 trillion to $514 trillion in the same time frame.

    Reply
  10. Tomi Engdahl says:

    Antti Röngän kolumni: Luovuin unelmistani, ja tulin onnelliseksi
    Kun seuraa unelmien sijaan kutsumusta, elämä on onnellisempaa ja työn tulokset parempia, kirjoittaa Rönkä.
    https://yle.fi/uutiset/3-12196289

    Reply
  11. Tomi Engdahl says:

    Tiesitkö tämän kaiken kofeiinista? 15 g tappaa, ja maailman 9 kk tuotanto riittäisi tappamaan koko ihmiskunnan – Nämä ja 10 muuta faktaa
    Tuomas Kangasniemi24.11.202121:30TIEDERUOKA
    Maailmassa tuotetaan kofeiinia noin 400 000 tonnia vuodessa. Kerta-annoksena se riittäisi paljoon pahaan
    https://www.tekniikkatalous.fi/uutiset/tiesitko-taman-kaiken-kofeiinista-15-g-tappaa-ja-maailman-9-kk-tuotanto-riittaisi-tappamaan-koko-ihmiskunnan-nama-ja-10-muuta-faktaa/dd20259d-35b9-4f85-81ee-8522e3ca773a

    Reply
  12. Tomi Engdahl says:

    Science Says Positive People Are a Lot More Intelligent and Insightful Than You Might ThinkCynics aren’t smarter or more competent. They just seem like they are, says research.
    https://www.inc.com/jeff-haden/science-says-positive-people-are-a-lot-more-insightful-likely-to-succethan-you-might-think.html

    Reply
  13. Tomi Engdahl says:

    Diablogi: devaajan viiden tähden Mieli-menu
    https://www.rakettitiede.com/blogi/diablogi-devaajan-viiden-tahden-mieli-menu

    Mitä tapahtuu, kun kaksi Rakettitieteen kehittäjää ja yksi Mielenterveyden keskusliiton asiantuntija laitetaan samaan virtuaalihuoneeseen?

    Reply
  14. Tomi Engdahl says:

    Why Emotionally Intelligent People Embrace ‘the Atomium Rule
    ‘The ‘Atomium rule’ will help you be more productive and ship great work–while prioritizing your mental health.
    https://www.inc.com/justin-bariso/emotional-intelligence-atomium-rule-how-to-do-great-work-how-to-be-more-productive-mental-health.html

    I remember being in awe as I stared up at this enormous, very unique…thing.

    Imagine the beginning of that project. Looking down at the blueprint, looking up at an empty space, and thinking:

    Where do we even start? How will we ever finish?

    I keep a small model of the Atomium on my desk as a reminder. Whenever I start a new project, it reminds me of an important lesson:

    Great work can’t be rushed.

    The ‘Atomium rule’ doesn’t excuse laziness. Rather, it’s a reminder that in a world of instant gratification, it can be tempting to try and move quicker than you should. Instead, you need to:

    schedule sufficient time for the project
    break it down into manageable parts
    start early–so you can continue building, improving, tweaking

    But even the most carefully planned schedule can be thrown off track. Here is where emotional intelligence comes in.

    Stay productive and ship great work–while prioritizing your mental health
    Emotional intelligence is the ability to identify, understand, and manage emotions. It includes the ability to make good decisions when under stress.

    With that in mind, when your schedule goes off the rails, you have a choice to make:

    Option 1: rush the job and produce inferior work

    Option 2: invest more resources to help the job get done on time

    Option 3: adjust the schedule

    Of course, you should evaluate each project on its own merits. But shipping inferior work will earn you a bad reputation. And if you’re like me, you naturally gravitate to option two.
    But option two takes a heavy toll, because your “resources” often extend beyond money to something even more important: your time, and your mental health.

    Time in the form of working extra hours, including evenings or weekends.

    Mental health that suffers when you drastically increase your stress level.

    This is why emotionally intelligent people remember the Atomium rule, and consider option three whenever possible: adjusting the schedule.

    Now, that won’t work for every case, especially if you’re working on a strict deadline and others are depending on your work to do their own. But I’ve found that I often put tons of stress on myself to finish a project or task by a certain day or time, when adjusting the schedule not only relieves stress, it creates opportunity.

    Reply
  15. Tomi Engdahl says:

    On kaikkien, aivan kaikkien etu, että yritys löytää enemmän ja parempia osaajia, sillä vain osaamiseen perustuu yrityksen menestys. Ei prosesseihin. Ei visioihin ja missioihin. Osaajiin! Siis ihmisiin, jotka tuottavat palveluja tai valmistavat tuotteet, jalkauttavat strategiaa, myyvät ja markkinoivat.
    https://www.verkkoasema.fi/blogi/rekrymarkkinointi-on-markkinointia?utm_source=facebook&utm_medium=cpc&utm_campaign=asiakasreferenssi_alkaa-11-2021_loppuu-12-2021&utm_content=tompan_blogi

    Reply
  16. Tomi Engdahl says:

    Beyond the SEC’s human capital disclosure rule
    https://brand-studio.fortune.com/workhuman/beyond-the-SECs-human-capital-disclosure-rule/?prx_t=_CEHAAAAAAoPEQA&fbclid=IwAR0xXEVLkswClrcoDO8uJ2qi3vQSZIHlE6CMEbc9oTLd6fbcAPa7CzvI1Nk

    According to the new regulation, all publicly held companies will ultimately be held accountable for how they manage their people.

    Reply
  17. Tomi Engdahl says:

    Ankara työvoimapula vaivaa Yhdysvaltoja, Britanniaa, Saksaa ja Ranskaa – jokainen yrittää lievittää ahdinkoa omalla tavallaan
    EU:ssa työntekijä on nyt kuningas monella alalla – esimerkiksi Ranskassa avoimia työpaikkoja on liki miljoona. Tilanne on tukala yrityksille, mutta työntekijöille se voi tietää hyvää, arvioi asiantuntija.
    https://yle.fi/uutiset/3-12210565?utm_medium=social&utm_source=facebook-share

    Reply
  18. Tomi Engdahl says:

    The Great Resignation: Why Employee Turnover Is Killing Businesses
    https://www.forbes.com/sites/forbesbusinesscouncil/2021/12/07/the-great-resignation-why-employee-turnover-is-killing-businesses/?utm_campaign=forbes&utm_source=facebook&utm_medium=social&utm_term=Gordie&sh=2bbe01d379df

    Shane McFeely and Ben Wigert of Gallup estimate employee turnover account for $1 trillion in costs for American businesses. On a per-person basis, the math works out like this. Every voluntary exit is equivalent to one-half to two times that person’s annual compensation package for that employee. In other words, these employee separations can wreak havoc on a firm’s bottom line. Further, when including indirect costs, like litigatory exposure or intellectual property theft, it seems that businesses would be wise to consider ways of maximizing how employees value their role in the organization. And those are the extreme cases. Think about the sheer impact on morale and relational equity, both internally and externally, a departure may have.

    Given this historically high churn rate of employee turnover, businesses need to become a lot more adept and competent when operating in this extraordinary economic environment. Outperformance by leading companies will come down to one simple truth: Employee turnover is killing business.

    The Costs Of Employee Turnover

    Sure, the exact cost of employee turnover is a moving target based on role, tenure, skills and so forth. However, it is more than the cost to retool, reskill or retrain the vacant position. But, even when just considering the direct cost, that number can be pretty astronomical.

    The Intangible Costs Of Employee Turnover

    Of course, other indirect costs of employee turnover can be qualitatively described. For example, morale, sentiment, employee feelings, managerial desires and building talent from within are aspects that aren’t always initially captured when firms think about decisions from a profit and loss mindset.

    Trust is another intangible cost of employee turnover. As many leaders intimately know, trust is a vital currency for businesses. It can be near impossible to effectively operate without trust or win clients, much less execute on a corporate mission. Each of these is a factor impacting the overall organizational health. Organizations that promote cultures of trust consistently outperform their peers.

    Reply
  19. Tomi Engdahl says:

    Inflation Has Reached A Record High; Here’s What It Means For Your Investments
    https://www.forbes.com/sites/forbesbusinesscouncil/2021/12/08/inflation-has-reached-a-record-high-heres-what-it-means-for-your-investments/?utm_campaign=forbes&utm_source=facebook&utm_medium=social&utm_term=Gordie&sh=3d3032d5344a

    The rate of inflation is now the highest it has been in more than 30 years. Prices are going up because demand is exceeding supplies.

    As we know, the cure for high prices is high prices, as buyers of products and services will buy less or seek alternatives to save money. Generally, the best solution for high prices is to let the marketplace take care of itself with limited intervention.

    Reply
  20. Tomi Engdahl says:

    Our Business Accounting Workflow & Open Source Tools Used
    https://www.youtube.com/watch?v=VnCuZ3Jgcyg

    Reply
  21. Tomi Engdahl says:

    Mitigating & Explaining systems risks to clients before an emergency happens.
    https://www.youtube.com/watch?v=NkUhRn2YZCU

    Reply
  22. Tomi Engdahl says:

    Loppu puuhailulle
    https://www.hs.fi/visio/art-2000008464044.html?utm_source=rtb_sisainen&utm_medium=banner&utm_campaign=hs_vk_visio&utm_content=otsikot

    Alex Osterwalder kehitti äärimmäisen yksinkertaisen työkalun, jonka avulla on luotu lukemattomia menestyneitä bisnesmalleja. Yritykset eivät luo uutta systemaattisesti, vaan puuhailu muistuttaa innovaatioteatteria, hän sanoo.

    Jos tieteen yleistajuistamisesta jaettaisiin Nobel-palkintoja, 46-vuotias sveitsiläinen tutkija Alex Osterwalder olisi varmaan vuodesta toiseen voittajasuosikki.

    Business Model Canvas
    https://en.wikipedia.org/wiki/Business_Model_Canvas

    The Business Model Canvas is a strategic management template used for developing new business models and documenting existing ones.[2][3] It offers a visual chart with elements describing a firm’s or product’s value proposition, infrastructure, customers, and finances,[1] assisting businesses to align their activities by illustrating potential trade-offs.

    The nine “building blocks” of the business model design template that came to be called the Business Model Canvas were initially proposed in 2005 by Alexander Osterwalder,[4] based on his earlier work on business model ontology.[5] Since the release of Osterwalder’s work around 2008,[6] new canvases for specific niches have appeared.

    Reply
  23. Tomi Engdahl says:

    Nyt tuli valvojalta ohje: Näin vältyt sudenkuopilta somen sijoituskeskusteluissa https://www.is.fi/taloussanomat/art-2000008480539.html

    Reply
  24. Tomi Engdahl says:

    Varoitus! Projekti- ja ketterällä toiminnalla on eri optimointitavoitteet!
    https://nitor.com/fi/artikkelit/varoitus-projekti-ja-ketteralla-toiminnalla-on-eri-optimointitavoitteet?utm_source=facebook&utm_content=varoitus-projekti-ja-ketteralla-toiminnalla-on-eri-optimointitavoitteet&utm_campaign=blog&fbclid=IwAR0LO_x3O0hxd9F9mJtbriGlA6QYVN4mpcDeK_IuOoOzEgJXGkr3M7xYti4

    Asiakkaani haluavat usein käyttää työssään sekä projektinhallinnan perinteisiä toimintatapoja että ketterän kehittämisen menetelmiä. Näillä toimintatavoilla on kuitenkin hyvin erilaiset optimointitavoitteet. Siksi jokainen joutuu pohtimaan, haluaako ensisijaisesti optimoida kustannuksia vai nopeaa asiakasarvon tuottamista – ja valita toimintatapa sen mukaisesti.

    Projektitoiminta pyrkii optimoimaan resurssien käyttöastetta. Tavoite on luvatussa budjetissa ja aikataulussa pysyminen. Ketterä toiminta puolestaan pyrkii optimoimaan asiakasarvon nopeaa tuottamista. Tavoite on pystyä nopeasti oppimaan ja mukautumaan muuttuvaan tilanteeseen.

    Reply

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